Our Services
We help local companies, businesses and self-employed people to increase their visibility in local search results
through local search engine optimization in order to sustainably attract new customers in their area who are looking for their products and services through relevant search queries.
Comprehensive Local SEO
Our Local SEO services are designed to increase your visibility in relevant local searches, helping your business connect with nearby customers. Through detailed keyword targeting, citation management, and profile optimization, we ensure your brand stands out to those searching for your products or services in your area.
Local SEO Audit: Identify opportunities for improved reach and revenue through a thorough audit of your current presence.
Keyword Research & Strategy: Pinpoint effective, location-specific keywords that resonate with your target audience.
Citation Management: Ensure accurate and consistent listings across directories to build local trust and authority.
Profile Optimization: Optimize Google Business Profiles and other relevant platforms for maximum local visibility.
Are you still unsure about investing in local SEO? You shouldn't be. Here are the benefits of local SEO:
Stronger public relations work on site
Increased sales
Optimized Google Business Profile
follow-up orders from loyal customers
Professional online presence
Increased trustworthiness and market authority
increase in rankings
Improved visibility in Google Maps
Targeted Website Traffic
Reduced advertising costs
More phone calls and location inquiries from potential customers
Google Business Profile Management
A well-managed Google Business Profile (GBP) is essential for capturing local interest and building trust. We handle every aspect of GBP management, from initial setup to regular updates and optimization, so your brand consistently ranks high in local search results.
Profile Setup & Optimization: Create or enhance your GBP to highlight key business information and drive traffic.
Local Content Updates: Keep profiles current with new offers, updates, and engaging posts.
Engagement Management: Monitor and respond to customer reviews to build credibility and strengthen relationships.
Local and National Link Building
We craft link-building strategies that elevate your website’s authority in both local and national search engines, utilizing industry connections to create reputable links that drive trust and search rankings.
Local Backlink Strategy: Build local authority with connections that reflect your community presence.
National Outreach: Expand beyond local with targeted outreach to reputable, high-domain sites that align with your brand.
Competitor Analysis: Identify link-building opportunities that keep your brand competitive at all levels.
Content Creation and Strategy
Content is a powerful tool for connecting with customers, whether they’re local or national. Our content creation services focus on delivering insightful, valuable material that engages your audience and strengthens your brand presence.
Localized Content: Develop content that resonates with local audiences and answers their specific needs.
National Content Campaigns: Generate content designed to capture national attention and reinforce your brand’s values.
SEO-Optimized Blogs and Articles: Boost organic traffic and build trust with relevant, keyword-focused content.
Online Reputation Management
Our online reputation management services help you build a positive brand image that inspires trust, supported by authentic customer feedback and proactive review management.
Review Acquisition Strategy: Implement strategies to encourage satisfied customers to leave positive reviews.
Reputation Monitoring: Keep a close eye on reviews and feedback to swiftly address any concerns.
Crisis Management: Have a plan in place to handle any negative reviews or brand mentions with a positive, transparent approach.
On-Page SEO and Technical Optimization
We ensure that every aspect of your website, from meta descriptions to site structure, is optimized for both local and national SEO success, enabling search engines to understand and prioritize your site.
On-Page SEO: Optimize individual pages with relevant keywords and user-friendly structure.
Technical SEO: Improve site speed, mobile usability, and indexing to enhance search visibility.
Schema Markup Implementation: Use structured data to help search engines recognize and display your business offerings in relevant search results.
Data-Driven Analytics and Reporting
We craft link-building strategies that elevate your website’s authority in both local and national search engines, utilizing industry connections to create reputable links that drive trust and search rankings.
Local Backlink Strategy: Build local authority with connections that reflect your community presence.
National Outreach: Expand beyond local with targeted outreach to reputable, high-domain sites that align with your brand.
Competitor Analysis: Identify link-building opportunities that keep your brand competitive at all levels.
Strategic Consulting and Growth Planning
We ensure that every aspect of your website, from meta descriptions to site structure, is optimized for both local and national SEO success, enabling search engines to understand and prioritize your site.
On-Page SEO: Optimize individual pages with relevant keywords and user-friendly structure.
Technical SEO: Improve site speed, mobile usability, and indexing to enhance search visibility.
Schema Markup Implementation: Use structured data to help search engines recognize and display your business offerings in relevant search results.
Interactive Voice Response System
Enhanced Customer Communication with 9 Brains IVR and Conversational AI
At 9 Brains Marketing, we understand the critical importance of seamless customer communication. Through our proprietary 9 Brains IVR and Conversational AI solutions, we offer state-of-the-art tools to transform the way businesses handle phone calls and customer interactions. Our integrated IVR (Interactive Voice Response) and Conversational AI solutions ensure that no call goes unanswered, and every customer feels valued in real-time.
What is IVR (Interactive Voice Response)?
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. By using voice and touch-tone keypad inputs, IVR systems can handle high volumes of calls efficiently, reducing wait times and providing basic support without requiring human intervention.
How Conversational AI Enhances IVR
Conversational AI integrates natural language processing (NLP) with traditional IVR systems to create a richer, more intuitive customer experience. Unlike standard IVR systems that rely on rigid menus and pre-programmed responses, Conversational AI allows customers to speak naturally and be understood by the system. This seamless integration expedites the customer journey, ensuring they reach their intended outcome faster and with less frustration.
Key Features and Benefits of 9 Brains IVR and Conversational AI
Real-Time Customer Engagement: Can’t get to the phone? Our AI-powered IVR system instantly addresses customer needs, ensuring prompt responses and satisfaction.
Automated Information Delivery: The AI IVR can send customers links for information, orders, pricing, and FAQs, streamlining their experience.
Advanced Call Routing: Direct calls to the appropriate team member based on the customer’s inquiry, saving time and enhancing efficiency.
SMS Workflow Integration: Automate follow-ups via SMS to keep customers informed and engaged, reducing the chances of losing them after an initial interaction.
Call Abandonment Recovery :Recover missed opportunities by reaching out to customers who abandon calls. Our system tracks these instances and initiates proactive engagement strategies.
With 9 Brains IVR and Conversational AI, your customers benefit from:
Personalized Interactions: The system adapts to individual customer needs, making every interaction feel tailored.
Improved Efficiency: Advanced AI reduces the need for repetitive menus and quickly identifies solutions.
Enhanced Outcomes: By streamlining processes, customers are guided more efficiently to their desired resolution.
How It Works
When a customer calls your business, the IVR system greets them with a personalized message.
The system uses conversational AI to understand their needs and provide tailored responses or actions.
Customers can receive SMS links for additional resources, such as pricing or order tracking.
Calls are routed to the appropriate team member when necessary, ensuring a human touch when required.
If a call is missed or abandoned, the system automatically logs the instance and sends follow-up messages to re-engage the customer.
By integrating these advanced IVR and Conversational AI capabilities into your business processes, you can
Reduce call handling times.
Minimize customer frustration with swift, accurate responses.
Improve overall operational efficiency.
Enhance customer satisfaction and loyalty.
AI Solutions Pricing Plans
Choose the perfect plan to scale your business with AI-driven efficiency.
CORE
Core Plan: $129/mo | $99/mo (annual)
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
1 x VoIP Line
PLUS
Plus Plan: $299/mo | $249/mo (annual)
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
2 x VoIP Lines
Automated Review AI
Softphone
E-Fax
ELITE
Elite Plan: Inquiry for Quote
Interactive Call Flow
SMS Automation
Missed Call Text
Call Queue
Text to Speech AI
5 x VoIP Lines
Automated Review AI
Softphone
E-Fax
Customized Call Flow
Ready to Make Your Brand Matter?
With 9 Brains Marketing, every service is designed to help your brand transition seamlessly from local communities to national conversations, creating lasting connections through thoughtful strategy and innovative thinking. Contact us today to learn more about our approach and discover how we can help you achieve both local and national success.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
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